Last updated: August 2026
These Terms of Service ("Terms") govern your use of Duesly (the "Service"), operated by Duesly ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.
Duesly helps freelancers and small agencies track invoices and send automated payment reminder emails to their clients on their behalf. You are responsible for the accuracy of the invoice and client information you enter, and for making sure you have the right to email the client addresses you add.
You need an account to use Duesly. You're responsible for keeping your login credentials secure and for all activity that happens under your account. Let us know right away if you believe your account has been compromised.
You agree not to use Duesly to send spam, harassing messages, or reminders for invoices that aren't genuine debts owed to you, and not to use the Service in a way that violates applicable law, including laws governing debt collection communications and unsolicited email (e.g. CAN-SPAM). We may suspend or terminate accounts that abuse the Service.
Duesly offers a free plan with limited invoices, and paid subscription plans (currently Solo and Agency) billed monthly through our payment processor, Stripe. By subscribing to a paid plan you authorize us to charge your payment method on a recurring basis until you cancel. You can cancel or change your plan at any time from the Billing page; changes take effect according to Stripe's standard proration and billing-cycle rules. We don't offer prorated refunds for partial billing periods except where required by law.
You retain ownership of the client, invoice, and business data you enter into Duesly. We use that data solely to provide the Service to you (e.g., sending the reminder emails you configure). See our Privacy Policy for more detail on how we handle data.
We aim to keep Duesly available and reminders sending on schedule, but the Service is provided "as is" without guarantees of uninterrupted availability. We are not liable for late or missed reminders, or for any consequences of a client not receiving or acting on a reminder email.
To the maximum extent permitted by law, Duesly and its operators are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including lost revenue from unpaid invoices. Our total liability for any claim relating to the Service is limited to the amount you paid us in the three months before the claim arose.
You may stop using Duesly and cancel your subscription at any time. We may suspend or terminate accounts that violate these Terms.
We may update these Terms from time to time. If we make material changes, we'll make a reasonable effort to notify you (e.g. by email or an in-app notice). Continued use of the Service after changes take effect means you accept the updated Terms.
Questions about these Terms? Reach out to us at the support email listed on your account.
This document is a general template and hasn't been reviewed by a lawyer. Before relying on it for a live business handling real customer payments, it's worth having an attorney review it for your specific situation and jurisdiction.